Website and enquiry terms

Last updated: 5 August 2026

Who operates this website

This website is operated by 1st Call Wedding Entertainment, trading as 1st Call Wedding Entertainment. Registered office: . Company number .

These terms cover website use, enquiries, estimates and customer-account features. A confirmed entertainment booking is also governed by the separate booking contract issued for that event.

Enquiries and estimates do not reserve a date

Submitting a form, creating or accepting an estimate, or receiving an automated acknowledgement does not by itself reserve a date, confirm a performer or complete an entertainment booking. A booking becomes binding only when the confirmation steps stated in the booking process and contract have been completed.

Prices and pre-contract information

Displayed prices are starting points unless expressly stated otherwise. Estimates can change where the date, venue, access, timings, travel, equipment, performer availability, taxes or event requirements differ from the information supplied.

Before a booking contract is concluded, the booking process or contract will provide the material service and event details, the agreed price and payment arrangements, performance arrangements and the cancellation terms that apply to that booking.

Cancellation and optional additions

Event-specific cancellation, payment, performance, substitution and force-majeure provisions are set out in the separate booking contract. Once confirmed, the event date, venue, timings and core booked service are fixed. Optional extras may be requested through the website where available, but an extra is not part of the booking until the team expressly confirms it, including its price.

Your information

You must provide information that is accurate and sufficiently complete before the booking is confirmed. If something later arises that may affect delivery of the event, contact the team promptly; doing so does not create a right to change the confirmed date or booking details.

Customer accounts and electronic actions

Keep account credentials confidential and notify the team if you believe an account has been accessed without permission. Contract acceptance, quote responses and other actions submitted while signed in are recorded against the customer account. Do not use another person's account without authority.

Website availability and acceptable use

Reasonable efforts are made to keep information accurate and the service available, but temporary interruption, maintenance, external-provider failure or an obvious error may occur. Do not bypass authentication, probe or disrupt the service, submit malicious or unlawful material, scrape private records, impersonate another person or overload forms.

Your statutory rights

Nothing in these terms excludes or limits rights or remedies that cannot lawfully be excluded, including applicable consumer rights. Where the law gives you mandatory cancellation, refund or service-quality rights, those rights continue to apply.

External services

Third-party websites or services are subject to their own terms. We are not responsible for third-party services outside our reasonable control, but this does not remove any responsibility that cannot lawfully be excluded.

Law

These website terms are governed by the law of England and Wales, subject to any mandatory consumer protections or jurisdiction rights that apply where you live.

Contact

Questions about these terms can be sent through the contact form or to staging@invalid.local.